American philosopher John Dewey said a person learns as much from failure as he or she does from success. For corporate communicators, two of the lowest points in U.S. financial history provide real-world lessons on how to maintain ethical communications through crisis.
Years ago, Yan Jin, professor at the University of Georgia, and Shelley Spector, founder of the… More
By Mi Rosie Jahng, Wayne State University and Hyunmin Lee, Drexel University
Public relations practitioners are no strangers to navigating tumultuous media environments and adapting to changes. Yet, the post-factual “fake news world” brings a formidable challenge to the practice and its scholarship.
Scholars have long argued that a keen sense of ethics and recognition of ethical… More
Frontline employees’ personal social media use can pose numerous behind-the-scenes challenges to public relations professionals and their organizations, according to a Arthur W. Page Center-supported study in Corporate Communications: An International Journal.
Thanks to a Page Center Legacy Scholars grant, I studied how strategic communicators navigate these challenges and… More
By Jami Fullerton, Oklahoma State University; Alice Kendrick, Southern Methodist University; and Lori Melton McKinnon, Oklahoma State University
Without doubt, we live in a world where information—accurate or not—spreads rapidly. The spread of misinformation is nothing new. However, a convergence of factors in today’s digital society has resulted in a range of challenges involving the origin, dissemination, veracity… More